
OUR PROMISE TO YOU
Built On Honor, Heart, and American Pride
Red, White & True Guarantee
Our team is here to make it right — with honesty, heart, and respect for those who serve and those who give.

Just For You
We’re an on-demand brand — each item is created only after your order is placed, ensuring every piece is made with genuine care and attention to detail. Nothing is mass-produced or sitting in a warehouse; every design is crafted specifically for you.

Returns
We stand behind the quality of every piece we create. If your order arrives damaged or defective, we’ll make it right with a no-questions-asked refund or replacement.
Because our products are custom made, returns and exchanges are accepted only for items that arrive damaged or with a defect.

Shipping & Handling
Our items are carefully packaged and shipped directly from our production partners in the U.S.A. Once your order is placed, you’ll receive tracking details as soon as it’s on its way. We proudly ship with care and integrity — just like the heroes we serve.
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Returns or Exchanges
- To begin the returns process, please fill out the below Contact Form OR send an email to our customer service support team at info@homesweethomegift.com with your Name, Order Number, Picture of the defective product/incorrect item and reason for return/refund.
Do not send your purchase back to the address from which it came.
Because our products are custom made, returns and exchanges are accepted only for items that arrive damaged or with a defect.
Shipping
At Home Sweet Home Gift, every item is made to order with care and craftsmanship. Because our products are custom-made just for you, production and shipping times may vary slightly.
Most orders ship within 7–14 days, depending on the product type and destination. Once your order is on its way, you’ll receive a tracking number so you can follow it right to your doorstep.
We’re proud to create heartfelt gifts that are worth the wait—thank you for supporting a small business that stands behind every piece it makes with pride and dedication.
Order Cancelation
All of our products are printed on demand, especially for each customer at the time that they order. Because of this, we can ONLY cancel or modify orders within the first 12 hours after purchase.